Account Fees

Processing Rates and Fees


Discount Fee for Visa, MasterCard, American Express and Discover Volume
2.75% for card swipe/EMV transactions
3.5% + $.15 per item for manually entered transactions
Void Fee (before capture)
$0.00
Refund Fee (after capture)
$0.00
Closed GoPoint Account With Funds Remaining in Account Beyond 14 Days of Closure
$5.00 a month
Chargeback Fee
$25.00 per chargeback
Insufficient Funds Fee 
$20.00 each occurrence
Processing Fee for unclaimed property transferred to a governmental body (where permitted by law)
$80.00 or as set by statute
Printed Monthly Statement Fee 
Up to $10.00
Investigation Fee (up to 3 hours)
$20.00 per investigation
Extended Investigation Fee (for each hour beyond 3 to investigate or respond to government order)
$180 per hour


Electronic Funds Transfer Fees & Limitations 

ACH Out Fee Deposit to your checking account utilizing the ACH network. 
$0.00 
Same Day Funding to Bank Account – For qualified customers with a qualifying         T-Mobile account linked to the ProPay account  (requires debit card attached to banking account)
No Charge
ACH Return Item/NOC Fee (insufficient funds in or closure of your ProPay or Bank Account, or if the account number or other information you provided is incorrect.) 
$15.00 
Intra-ProPay Transfer Fee (transferring funds between your ProPay Account and any other ProPay Account) 
$0.00 


ACH Fee Schedule

(if you are approved by ProPay to accept ACH payments from customers)

ACH Payment Fee (per transaction)
$0.75
Notification of Change Fee (per item)
$5.00
Return Item Fee (insufficient funds, etc.) (per item)
$20.00
ACH stop Payment/Customer Cancelation Fee (per item)
$20.00